Welcome to Herbs Heals! These Terms & Conditions govern your use of our website www.herbsheals.in (“Website”) and our services. By accessing or using our Website, you agree to these terms.
1. Use of the Website
- You must be at least 10 years old to use our Website.
- You agree to provide accurate and complete information when making a purchase or registering an account.
- Unauthorized use of this Website may result in legal action.
2. Intellectual Property
- All content on this Website, including text, images, and logos, is the property of Herbs Heals and may not be copied or distributed without permission.
3. Product Information & Liability
- We strive to provide accurate product descriptions; however, we do not guarantee that all details are error-free.
- Herbs Heals is not responsible for any allergic reactions or adverse effects from using our products. Please consult a healthcare professional before use.
4. Pricing & Payments
- Prices are subject to change without notice.
- We accept various payment methods; all transactions are securely processed.
5. Order Cancellation & Refunds
- Orders can be canceled within 24 hours of purchase.
- Refunds are processed based on our Refund & Cancellation Policy.
6. Limitation of Liability
- Herbs Heals is not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
7. Governing Law
- These terms are governed by the laws of Indian Jurisdiction.
Refund & Cancellation Policy
We value our customers and aim to provide the best service. This Refund & Cancellation Policy explains our process for handling returns and cancellations.
1. Order Cancellations
- Orders can be canceled within 24 hours of placement.
- If your order has been shipped, it cannot be canceled.
2. Returns & Refunds
- We accept returns only for damaged or defective products.
- To request a return, email us within 48 hours of delivery with proof of damage.
- Refunds will be processed within 7-10 business days.
3. Non-Refundable Items
- Used or opened products are not eligible for return.
- Personalized or perishable products are non-refundable.
Shipping & Delivery Policy
We strive to deliver our products in a timely manner. Below are the details of our shipping process.
1. Shipping Time
- Orders are processed within 2-3 business days.
- Delivery times vary based on location, typically 5-7 business days.
2. Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may be available on select orders.
3. International Shipping
- Currently, we only ship within India.
4. Order Tracking
- Once shipped, you will receive a tracking number via email.